Rechercher dans ce blog

mardi 30 novembre 2010

Skills required for my dream job :)

I have found on the web the job I would definitely love to apply for. I saw it on the Banyan Tree's website, and a particularly love this chain, since I have done a marketing project on it last year in class.
It is a training management in the Food and Beverages division, in Bangkok Banyan Tree, which is amazing!
The requested skills are the following:

  • New graduates and students who are graduating
  • Good English language skills
  • Knowledge of Japanese, Russian, or Korean would be advantage
  • Degree in hospitality school or related field would be preferable
  • Knowledge of or experience with Food and Beverage would be advantage
  • Good planning and organizing skills

Good tips restaurants can do to improve their websites

Nowadays, having an online presence is more than necessary, for either big or small restaurants.
But we have to admit that there is too many websites not good enough for us as a potential customer, to find all the information we were looking for in the first place.
So I have found an article that  gives 10 interesting tips to ameliorate restaurants' websites. I am going to explain some of the most relevant advices:


DISPLAY CONTACTS DETAILS CLEARLY:
be honest, how many of us have already tried to find a restaurant phone number, without getting it in less than 3minutes? Why so many website make people searching too hard for it? The idea is to display it on the header-block on every pages of the website.
SHOW MENUS IN TEXT FORMAT:
and please, avoid PDFs! we are all living in a mobile era, and it has to be simpler than downloading I don't know how many pages just to have a look at the menu, moreover, PDF, flash animations, and all the too sophisticated presentations are not easy to read on a Smartphone. the best way is to be simple, and efficient, people just want to read the menu before making their choice!!
SHOW SOME REVIEWS ON THE WEBSITE:
it can be reassuring for customer to read a couple of positive press release or reviews, so don(t hesitate to add it accessible on the website! and if the restaurant don't have any review to sow, there is no shame, but why not allowing customer to add their own rating and thoughts about the restaurant ? 
PUT SOME QUALITY PHOTOS:
It is better not to have pictures than to show a bad-low quality photo, that might give a bad impression of the restaurant! people can be very influenced by a pretty picture of the dinning room, or a delicious dish.
OFFER CUSTOMERS THE OPPORTUNITY TO BOOK ONLINE:
why not let interested future clients book online? since they are on the restaurant website, and in most of the case have already decided whether they will attend a visit or not, it can be clever to attract them by a booking-online system!


I though that it was relevant, because indeed, the online presence is underestimated by most of the restaurant, and they should use the Web as a key to success!!


I hope that you readers found it as interesting as me, and thanx for your time!!! ;)